Managerial and Support positions

Being the leader in finished vehicle logistics is a team effort. It takes many people in many roles to provide the needed support to all our stakeholders, from our professional car haulers to our diverse customer base. We are looking for team players with strong leadership and communication skills to join the United Road administrative and operational teams.

While many of our managerial and clerical support positions reside in Romulus and Livonia, Michigan, we have opportunities around the nation. We offer a great benefit package, featuring Blue Cross/Blue Shield Medical and Prescription with NO deductibles, Delta Dental, company-provided life insurance, 401(k) with company match, and competitive pay.

Casualty Claim Analyst

The Casualty Claim Analyst will assist the risk management department in all analytical, reporting and record keeping functions. The primary responsibilities of this position are to gather and communicate information on casualty claims, work with adjusters and others to assure timely and accurate claims administration and resolution. The Casualty Claims Analyst I aids the Director in executing the department’s goals and initiatives.

Job Duties

  • Process accident and injury calls, review and suggest funding reserves for expected claims cost and notify management groups of accident and claims information
  • Review all accident reports for document completeness, analyze photographs, videos and statements as available and participate in accident/incident review as needed and interact with insurance company representatives to ensure that claims are handled promptly and professionally
  • Work with assigned attorneys on claim litigations while maintaining complete and accurate lawsuit files and records
  • Distribution of weekly and other claim reports
  • Explain claims process to employees and others
  • Provide frequent and prompt communication regarding casualty claims with employees, terminal, regional and senior managers
  • Prepare reports summarizing claims statistics for terminal managers and senior management team
  • Other duties assigned as business needs require

Skills Required

  • Fact finding investigation skills
  • Ability to succeed in a fast-paced environment and work under pressure
  • Proficiency in web-based programs (FMCSA, TMT, OVISS, etc.)
  • Proficient use of Microsoft Products, with emphasis on Word, Excel, and Outlook
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to exercise good judgement in a variety of situations
  • Ability to solve problems and think quickly under pressure
  • Effective oral and written communication skills
  • Process improvement catalyst
  • Demonstrated poise, tact, and diplomacy
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

  • One year of claims handling experience in the transportation industry preferred
  • Two year college degree preferred

Exempt Status Non-Exempt
Job Code 560
Employment Type Regular-Full time
Salary Range  

Collections Associate

The Central Administration department plays a vital role in United Road’s financial stability. The Collections Associate will assist thedepartment achieveaggressive collections and credit goals. The Collections Associate will provide quality customer service to exemplify care and commitment to our professional car haulers, carrier partner base and customers.

Job Duties

  • Interactswith customers daily by phone and email
  • Send invoices and statements to customers
  • Persistent follow up on payment status
  • Request missing documents and information to ensure payment

Skills Required

  • Strong customer service orientation
  • Ability to solve problems and think quickly under pressure
  • Effectiveoral and written communication skills
  • Highly organized and detail oriented; ability to follow processes
  • Demonstrated poise, tact, and diplomacy.
  • Ability to succeed in a fast-paced environment and work under pressure to meet deadlines
  • Proficiency in web-based accounting programs
  • Proficient use of Microsoft Word, Excel, and Outlook
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

  • Ability to learn various web-based software programs
  • Credit and collection experience preferred
  • High School Diploma or GED required

Exempt Status Non-exempt
Job Code 700
Employment Type Regular-Full time
Salary Range  

Accounts Payable Associate

The Central Administration Department plays a vital role in United Road’s financial stability. The Accounts Payable Associate is accountable for supplier and brokerage payments. This role will provide quality customer service to exemplify care and commitment to our suppliers, carrier partner base and customers.

Job Duties

  • Check and approve all vouchers for payment/verify supplier statements
  • Responsible for routing invoices, including the match, batch and coding
  • Review and issue supplier and brokerage payments
  • Serve as first point of contact for payment inquiries
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations.

Skills Required

  • Strong customer service orientation
  • Ability to solve problems and think quickly under pressure
  • Effectiveoral and written communication skills
  • Highly organized and detail oriented; ability to follow processes
  • Demonstrated poise, tact, and diplomacy.
  • Ability to succeed in a fast-paced environment and work under pressure to meet deadlines
  • Proficiency in web-based accounting programs
  • Proficient use of Microsoft Word, Excel, and Outlook
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

  • Knowledge of: Accounts Payable and invoice processing preferred
  • Ability to learn various web-based software programs (MAS, OVISS, DMS)
  • Minimum six months of experience in office environment preferred
  • Transportation experience preferred
  • High School Diploma or GED required

Accounts Receivable Analyst

The Central Administration department plays a vital role in United Road’s financial stability. The Accounts Receivable Analyst will work with customers, terminals and internal billing department achieve aggressive accounts receivable goals. This role will work primarily with our Tesla account.

Job Duties

  • Work with the customer to reduce unpaid AR. Gather information from sites, verify billings and upload data to Tesla’s portal for billing
  • Work with the customer to ensure proper POs are entered into the Portal for dedicated billing period and regular bill
  • Balance and track dedicated truck usage with the site and upload data to Portal for Tesla
  • Work with the terminals to ensure all orders are rated and driver logs are processed timely – Also help in creating POs in OVISS
  • Review rating for both dedicated and local freight to ensure proper billing
  • Improve billing processes where needed
  • Document processes

Skills Required

  • Strong customer service orientation
  • Ability to solve problems and think quickly under pressure
  • Effective oral and written communication skills
  • Highly organized and detail oriented; ability to follow processes
  • Demonstrated poise, tact, and diplomacy.
  • Ability to succeed in a fast-paced environment and work under pressure to meet deadlines
  • Proficiency in web-based accounting programs
  • Proficient use of Microsoft Word, Excel, and Outlook
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

  • Advanced knowledge in OVISS – understanding of site processes, general functions, and report writer
  • Advanced knowledge in MAS – understanding of upload and manual processes that are including but not limited to cash receipting, processing invoices, debits, and credits
  • Advanced knowledge with invoice processing and cash application
  • Thoroughness with entry of invoices, debits and credits in MAS
  • Advanced knowledge in DMS record retrieval
  • Basic Excel knowledge required
  • Minimum two years’ experience in account receivable department
  • College Degree with at least two (2) years of experience in the data analysis and management, with preference given to transportation industry experience

Accounting Associate

The Central Administration department plays a vital role in United Road’s financial stability. The Accounting Associate will assist the department achieve aggressive accounts receivable goals. The Accounting Associate will provide quality customer service to exemplify care and commitment to our professional car haulers, carrier partner base and customers. This role may require some team lead responsibilities including delegating assignments, advance reporting, and team training.

Job Duties

  • Lead accounting associate team through delegating assignments and training and mentoring new accounting associates
  • Advanced reporting duties to identify trends and opportunities

Account Receivable

  • Provide daily invoicing from logistic system to customer via mail, email, or fax
  • Sort and count delivery receipts according to their type
  • Scan delivery receipts and supporting documentation
  • Assign receipts to batches as necessary
  • Contact customers for additional information and to review outstanding balances
  • Follow up on credit applications and make suggestion to collections manager
  • Track new clients credit status and report out findings
  • Send invoices to customers as needed
  • Monitor/correct customer status via the AUTOGEN function in MAS

OEM Support

  • Analyze billed order versus contract and provide recommendations to correct invoices
  • Work closely with sales team to resolve order discrepancies

Cash Application

  • Interface with banking information services to retrieve current day’s lockbox payments data
  • Cash receipt lockbox payments into MAS via upload
  • Review remaining balances or issues with appropriate collector to drive closure
  • Cash receipt credit card payments into MAS via upload
  • Record prepayments in OVISS
  • Reconcile and post daily COD/Pre-Paid invoices
  • Address resulting issues with supervisor or appropriate collector
  • Work to push clients to remit payment to lockbox
  • Reconcile/report on status of credit card transactions including refunds/chargebacks
  • Post batches weekly
  • Review unapplied credit card payments and apply in MAS as necessary
  • Compile and report the payment status of all COD/Pre-Paid invoices

Skills Required

  • Leadership skills
  • Data analysis stills
  • Strong customer service orientation
  • Ability to solve problems and think quickly under pressure
  • Effective oral and written communication skills
  • Highly organized and detail oriented; ability to follow processes
  • Demonstrated poise, tact, and diplomacy.
  • Proficiency in web-based accounting programs
  • Proficient use of Microsoft Word, Excel, and Outlook
  • Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations

Qualifications

  • Advanced knowledge in OVISS – understanding of site processes, general functions, and report writer
  • Advanced knowledge in MAS – understanding of upload and manual processes that are including but not limited to cash receipting, processing invoices, debits, and credits
  • Advanced knowledge with invoice processing and cash application
  • Thoroughness with entry of invoices, debits and credits in MAS
  • Knowledgeable in United Road’s collection policies and procedures including credit retrieval process and procedures
  • Advanced knowledge in DMS record retrieval
  • Basic Excel knowledge required
  • Ability to back-up and train team members as needed
  • Minimum two years’ experience in account receivable department
  • Completion of high school or GED required

Operations Manager, Palm Center FL

The Operations Manager will assist the Terminal Manager in the supervision of all terminal personnel and processes, and will play a leadership role in ensuring strong operational performance of the terminal. This role is responsible for the terminal’s day-to-day operations, staff management, customer communication and satisfaction, safety and regulatory compliance, and equipment maintenance. All functions of this position are critical for the company to maintain a competitive edge and maximize profitability.

Job Duties

  • Direct the duties of the staff and supervision of the terminal
  • Operate terminal efficiently by analyzing operating costs, equipment utilization, and revenue
  • Ensure the efficient and on-time delivery of freight; effectively problem solve customer and delivery issues
  • Build and maintain positive and profitable customer and vendor relationships
  • Respond to emergency situations
  • Advocate and maintain a strong commitment to safety; oversee all safety requirements for terminal including Hours-Of-Service and all DOT requirements, worker injury reports, and accidents
  • Gather and disseminate information to terminal and regional leadership as it relates to staffing, inventory, budget, revenue and operational risks
  • Establish local procedures to ensure the safety and productivity of all stakeholders
  • Review all CSA violations and discipline drivers in accordance with standard directives from the Safety Dept and/or Regional Manager
  • Ensure all OEM inventories are accurately reflected in OVISS, and promptly resolve any discrepancies
  • Other duties as assigned

Skills Required

  • Effective listening and strong communications skills
  • Leadership skills
  • Data analysis skills
  • Excellent customer service and resolution skills
  • Relationship building skills
  • Highly organized and detail oriented
  • Ability to multi-task and prioritize work in a fast-paced environment and handle moderate stress environment
  • Intermediate proficiency in Microsoft Word, Excel, Outlook, and Internet
  • Proficient company-specific programs
  • Ability to remain calm and professional in a stressful environment

Qualifications

  • Minimum four years of logistics experience preferably in a trucking environment, or two years of supervisory experience in finished vehicle transportation
  • Strong oral and verbal communication skills
  • Minimum 2 years of supervisory experience
  • Subject matter expert on FMCSA and DOT regulations
  • elog experience is a plus

Payroll Processing Manager, Romulus MI

The Payroll Processing Manager provides support to payroll team for North America and Canada operations. He/she is a member of the Finance team and will be responsible for overseeing the accurate processing and recording the company’s payroll, providing timely and accurate financial information, participating in payroll processing, and adhering to all State and Federal payroll regulations and laws.

Job Duties

  • Manage delivery of payroll processing
  • Oversee payroll staffing, including recruitment and onboarding
  • Design and implement payroll process improvements
  • Ensure compliance for all payroll functions
  • Conduct payroll account audits and reconciliations
  • Identify and implement quality control measures
  • Conduct timely year-end reporting including but not limited to employee W-2, W2c, and 1099 preparation
  • Oversee the effective processing quarterly and annual filing of federal, state, and local tax forms
  • Perform multi-state tax preparation and reporting
  • Reconcile and maintain quarterly and annual payroll tax records
  • Serve as administrator for HRMS
  • Maintain employees confidence and protects operations by keeping information confidential

Skills Required

  • Leadership skills
  • Project management skills
  • Effective listening and strong communications skills
  • Strong analytical and problem solving skills
  • Ability to deal sensitively with confidential material
  • Demonstrates a high degree of professionalism
  • Strong organizational skills, multi-tasks, keeps timelines and meets deadlines
  • High attention to detail, ensures accuracy in completion of work
  • Ability to work in fast pace environment
  • Ability to communicate and build relationships throughout the organization

Qualifications

  • 5 years of payroll experience required
  • 2 years of management skills
  • Proficient in Microsoft Excel
  • Strong working knowledge of payroll tax compliance and forms
  • Knowledge of wage and benefits law and compliance
  • Working knowledge of HRIS system

For more information on professional car hauler or mechanic employment opportunities, and owner-operator partnerships, call (734) 947-7900, extension 1458. For more information on managerial and support positions, call (734) 853-4884.