Logistics Dispatcher

Logistics Dispatcher

The Logistics National Sales Center (NSC) Dispatcher is responsible for the movement of vehicles as well as the ongoing relationship with United Road’s internal and external carrier base. The Logistics NSC Dispatcher utilizes United Road’s proprietary system (OVISS), Central Dispatch website and other members of the United Road Team to dispatch vehicles in a timely manner. A high degree of effort is required to dispatch and manage United Road’s carrier base for the success of each vehicle movement in a timely manner as well as with a profitable margin.


  • Review and prioritize region specific vehicles through the  OVISS system for dispatching
  • Independently dispatch specific region in a timely manner by using all resources available (i.e. Central Dispatch, OVISS Report Writer, Microsoft Office, etc.) ensuring to obtain the best possible margin
  • Manage and maintain relationships with carriers to solidify repeat carrier usage and accountability
  • Provide sales team with accurate information and keep them informed of pricing, lane or time issues
  • Address any and all issues that arise during the dispatch process with supervisor as well as sales team in order to meet and/or exceed customers’ expectations
  • Be accessible to sales after normal business hours on an “as needed basis” to conduct business and service accounts/carriers
  • Oversee all carrier communication within specific assigned region
  • Adhere to policies and procedures by keeping pricing and other information pertaining to customer rates or carrier rates confidential
  • Accomplish organization goals by accepting ownership of new and/or different requests; explore opportunities to add value to job accomplishments
  • Identify additional room for improvement in the team by bringing ideas to supervisor for review and implementation

What We Offer!

  • Blue Cross/Blue Shield Health and Prescription Drug coverage beginning on first day of employment
  • Delta Dental coverage beginning on first day of employment
  • Life & Short Disability Insurance
  • 401(k) with company match
  • Promotional opportunities
  • Referral bonuses

For more information on professional car hauler or mechanic employment opportunities, and owner-operator partnerships, call (734) 947-7900, extension 1458. For more information on managerial and support positions, call (734) 853-4884.