Why do certain vehicle delivery companies have such low rates?

Most often these vehicle delivery companies are unreliable and do not have a quality reputation for vehicle delivery services. Some vehicle delivery companies often require a non-refundable deposit in return for their vehicle delivery services. If you see that a non-refundable vehicle delivery deposit is required, this should automatically warn you of the risks of doing business with this vehicle delivery company. A non-refundable deposit guarantees you nothing, and the vehicle delivery company could take your money with no intention of transporting your vehicle.

When should I schedule my vehicle delivery services?

The sooner you schedule your vehicle delivery services pickup, the more likely we will be able to deliver in the time frame you've requested. Auto and vehicle delivery and haulers will do their best to ensure your delivery is made on time.

How long does the vehicle delivery take?

The initial vehicle delivery process can take approximately 2 to 10 days for vehicle transporter to pick up a vehicle. The timing of our vehicle delivery services depends upon several variables including the area of the country, the vehicle that is to be picked-up, and the distance that it may need to travel. Longer distance moves may take longer to coordinate. Once the vehicle is picked up for vehicle delivery, it can take up to 21 days to deliver the vehicle. This is based largely on where the vehicle is destined and the distance it must travel.

These are general guidelines and movement of your vehicle will vary. It is always best to plan your vehicle delivery needs ahead and order vehicle delivery services in advance. This way proper planning can take place to minimize the overall vehicle delivery time.

Where do I drop off my vehicle, and where will I get it?

We are a vehicle delivery company that provides door-to-door vehicle delivery services. In many cases we can offer vehicle delivery services directly to and from your door. If you live in an area that is not safely accessible by the trucks, vehicle transporters may require you to meet at a nearby parking lot that can handle the truck. Keep in mind major cities also have terminals that can provide vehicle delivery pickup and delivery services of your vehicle.

Must I be present to pick up my vehicle?

Yes, you must be present, or a designated person must be present to receive your vehicle. If you are unable to attend the pre-determined date and time of pickup, you may contact the vehicle delivery company ahead of time with the name of the designated person to pick up your vehicle. If there are changes in the address of pickup or delivery, there may be additional vehicle delivery charges added.

Do online vehicle delivery companies require a non-refundable deposit?

No, most online vehicle delivery companies do not require a non-refundable deposit. There is however, according to the vehicle delivery service industry's standard, a $125.00 cancellation fee.

Is it less-expensive to deliver or pickup my vehicle at one of the terminals?

Typically, yes. Often up to $50.

How will I know when my vehicle will be picked up or delivered?

Your vehicle delivery driver will contact you 12-24 hours in advance to arrange a convenient pickup or delivery time. If the vehicle transporter's schedule changes, United Road vehicle delivery company will also contact you with an updated time for pickup or delivery.

What is door-to-door vehicle delivery services?

Some vehicle delivery companies offer door-to-door vehicle delivery services. Door-to-door vehicle delivery services includes pickup or delivery of your vehicle at your home. Some rural areas, however, provide roads and turns that will be too small to maneuver our vehicle delivery trucks into. In this case, we require vehicle delivery and drop off at a nearby parking lot, which trucks can easily maneuver into. The vehicle delivery driver has full discretion of whether an area is safe for door-to-door vehicle delivery services.

How should I prepare my vehicle for vehicle delivery?

There are some vehicle delivery preparations that we ask our vehicle delivery customers to address. In addition to removal of personal items and having a quarter tank of gas, vehicle delivery drivers require you take other vehicle delivery precautions. Remove any loose parts that are not securely bolted to the vehicle, and could be blown off during travel. Also before vehicle delivery, remove any parts that may be at risk to damage in the loading process. This includes phone, radio, and CB antennas that do not retract, or they may be broken. In the event you are delivering a vehicle to Alaska or Hawaii, you will likely be charged an additional degassing vehicle delivery service fee if you have more than a quarter tank of gas.

Are United Road vehicle delivery drivers insured?

Yes, United Road vehicle delivery drivers typically have an auto insurance policy for full replacement value of your vehicle, while it is in our possession. See their Contract Terms & Conditions for any exceptions.

Is a vehicle delivery pickup or delivery date guaranteed?

All pre-specified dates are estimates, as travel conditions and weather may affect delivery. Therefore the 2-3 day vehicle delivery time frame is given. If you need a specific pickup date or drop off date, there are additional vehicle delivery service fee's. Contact a vehicle delivery services support team for these charges.

Can I check the progress of my vehicle delivery?

Today it is possible to check the progress of a vehicle delivery using the web. Your vehicle delivery services provider should equip you with a log in to access this information.

Do you offer online vehicle delivery quotes?

Yes. Any individuals or companies can receive online vehicle delivery quotes by calling 866-470-0036. Or simply fill out the vehicle delivery web form. All online vehicle delivery quotes are provided for free.


United Road has a reputation as the largest nationwide vehicle delivery company and vehicle delivery services provider. Trust a vehicle delivery company delivering over two million vehicles from coast to coast.