Why do certain car transfer companies have such low rates?

Most often these car transfer companies are unreliable and do not have a quality reputation for car transfer services. Some car transfer companies often require a non-refundable deposit in return for their car transfer services. If you see that a non-refundable car transfer deposit is required, this should automatically warn you of the risks of doing business with this car transfer company. A non-refundable deposit guarantees you nothing, and the car transfer company could take your money with no intention of transporting your vehicle.

When should I schedule my car transfer services?

The sooner you schedule your car transfer services pickup, the more likely we will be able to deliver in the time frame you've requested. Auto and car transfer and haulers will do their best to ensure your delivery is made on time.

How long does the car transfer take?

The initial car transfer process can take approximately 2 to 10 days for vehicle transporter to pick up a vehicle. The timing of our car transfer services depends upon several variables including the area of the country, the vehicle that is to be picked-up, and the distance that it may need to travel. Longer distance moves may take longer to coordinate. Once the vehicle is picked up for car transfer, it can take up to 21 days to deliver the vehicle. This is based largely on where the vehicle is destined and the distance it must travel.

These are general guidelines and movement of your vehicle will vary. It is always best to plan your car transfer needs ahead and order car transfer services in advance. This way proper planning can take place to minimize the overall car transfer time.

Where do I drop off my vehicle, and where will I get it?

We are a car transfer company that provides door-to-door car transfer services. In many cases we can offer car transfer services directly to and from your door. If you live in an area that is not safely accessible by the trucks, vehicle transporters may require you to meet at a nearby parking lot that can handle the truck. Keep in mind major cities also have terminals that can provide car transfer pickup and delivery services of your vehicle.

Must I be present to pick up my vehicle?

Yes, you must be present, or a designated person must be present to receive your vehicle. If you are unable to attend the pre-determined date and time of pickup, you may contact the car transfer company ahead of time with the name of the designated person to pick up your vehicle. If there are changes in the address of pickup or delivery, there may be additional car transfer charges added.

Do online car transfer companies require a non-refundable deposit?

No, most online car transfer companies do not require a non-refundable deposit. There is however, according to the car transfer service industry's standard, a $125.00 cancellation fee.

Is it less-expensive to deliver or pickup my vehicle at one of the terminals?

Typically, yes. Often up to $50.

How will I know when my vehicle will be picked up or delivered?

Your car transfer driver will contact you 12-24 hours in advance to arrange a convenient pickup or delivery time. If the vehicle transporter's schedule changes, United Road car transfer company will also contact you with an updated time for pickup or delivery.

What is door-to-door car transfer services?

Some car transfer companies offer door-to-door car transfer services. Door-to-door car transfer services includes pickup or delivery of your vehicle at your home. Some rural areas, however, provide roads and turns that will be too small to maneuver our car transfer trucks into. In this case, we require car transfer and drop off at a nearby parking lot, which trucks can easily maneuver into. The car transfer driver has full discretion of whether an area is safe for door-to-door car transfer services.

How should I prepare my vehicle for car transfer?

There are some car transfer preparations that we ask our car transfer customers to address. In addition to removal of personal items and having a quarter tank of gas, car transfer drivers require you take other car transfer precautions. Remove any loose parts that are not securely bolted to the vehicle, and could be blown off during travel. Also before car transfer, remove any parts that may be at risk to damage in the loading process. This includes phone, radio, and CB antennas that do not retract, or they may be broken. In the event you are delivering a vehicle to Alaska or Hawaii, you will likely be charged an additional degassing car transfer service fee if you have more than a quarter tank of gas.

Are United Road car transfer drivers insured?

Yes, United Road car transfer drivers typically have an auto insurance policy for full replacement value of your vehicle, while it is in our possession. See their Contract Terms & Conditions for any exceptions.

Is a car transfer pickup or delivery date guaranteed?

All pre-specified dates are estimates, as travel conditions and weather may affect delivery. Therefore the 2-3 day car transfer time frame is given. If you need a specific pickup date or drop off date, there are additional car transfer service fee's. Contact a car transfer services support team for these charges.

Can I check the progress of my car transfer?

Today it is possible to check the progress of a car transfer using the web. Your car transfer services provider should equip you with a log in to access this information.

Do you offer online car transfer quotes?

Yes. Any individuals or companies can receive online car transfer quotes by calling 866-470-0036. Or simply fill out the car transfer web form. All online car transfer quotes are provided for free.


United Road has a reputation as the largest nationwide car transfer company and car transfer services provider. Trust a car transfer company delivering over two million vehicles from coast to coast.