Why do certain car mover companies have such low rates?

Most often these car mover companies are unreliable and do not have a quality reputation for car mover services. Some car movers often require a non-refundable deposit in return for their car mover services. If you see that a non-refundable car mover deposit is required, this should automatically warn you of the risks of doing business with this car mover company. A non-refundable deposit guarantees you nothing, and the car mover company could take your money with no intention of transporting your vehicle.

When should I schedule my car mover services?

The sooner you schedule your car mover services pickup, the more likely we will be able to deliver in the time frame you've requested. Auto and car movers and haulers will do their best to ensure your mover is made on time.

How long does the transporting process take?

The initial transport process can take approximately 2 to 10 days for car movers to pick up a vehicle. The timing of our car mover services depends upon several variables including the area of the country, the vehicle that is to be picked-up, and the distance that it may need to travel. Longer distance moves may take longer to coordinate. Once the vehicle is picked up for transport, it can take up to 21 days to deliver the vehicle. This is based largely on where the vehicle is destined and the distance it must travel.

These are general guidelines and movement of your vehicle will vary. It is always best to plan your car mover services ahead and order car movers in advance. This way proper planning can take place to minimize the overall transport time.

Where do I drop off my car, and where will I get it?

We are a car mover company that provides door-to-door car mover services. In many cases we can offer car mover services directly to and from your door. If you live in an area that is not safely accessible by the trucks, car movers may require you to meet at a nearby parking lot that can handle the truck. Keep in mind major cities also have terminals that can provide car mover pickup and delivery services of your vehicle.

Must I be present to pick up my vehicle?

Yes, you must be present, or a designated person must be present to receive your vehicle. If you are unable to attend the pre-determined date and time of pickup, you may contact the car mover company ahead of time with the name of the designated person to pick up your vehicle. If there are changes in the address of pickup or delivery, there may be additional car mover charges added.

Do online car movers require a non-refundable deposit?

No, most online car movers do not require a non-refundable deposit. There is however, according to the car mover industry's standard, a $125.00 cancellation fee.

Is it less-expensive to deliver or pickup my car at one of the terminals?

Typically, yes. Often up to $50.

How will I know when my car will be picked up or delivered?

Your car mover will contact you 12-24 hours in advance to arrange a convenient pickup or delivery time. If the car movers schedule changes, United Road car mover company will also contact you with an updated time for pickup or delivery.

What is door-to-door car mover services?

Some car movers offer door-to-door car mover services. Door-to-door car mover services includes pickup or delivery of your vehicle at your home. Some rural areas, however, provide roads and turns that will be too small to maneuver our car mover trucks into. In this case, we require pickup/delivery at a nearby parking lot, which trucks can easily maneuver into. The car movers have full discretion of whether an area is safe for door-to-door car mover services.

How should I prepare my vehicle for transport?

There are some car mover preparations that we ask our customers to address. In addition to removal of personal items and having a quarter tank of gas, car movers require you take other precautions. Remove any loose parts that are not securely bolted to the vehicle, and could be blown off during travel. Also before transport, remove any parts that may be at risk to damage in the loading process. This includes phone, radio, and CB antennas that do not retract, or they may be broken. In the event you are transporting to Alaska or Hawaii, you will likely be charged an additional degassing car mover service fee if you have more than a quarter tank of gas.

Are United Road car movers insured?

Yes, United Road car movers typically have an auto insurance policy for full replacement value of your vehicle, while it is in our possession. See their Contract Terms & Conditions for any exceptions.

Is a car mover pickup or delivery date guaranteed?

All pre-specified dates are estimates, as travel conditions and weather may affect delivery. Therefore the 2-3 day time frame is given. If you need a specific pickup date or drop off date, there are additional car mover service fee's. Contact a car mover services support team for these charges.

Can I check the progress of my transport?

Today it is possible to check the progress of auto transport using the web. Your car mover services provider should equip you with a log in to access this information.

Do you offer online car mover quotes?

Yes. Any individuals or companies can receive online car mover quotes by calling 866-470-0036. Or simply fill out the car mover web form. All online car mover quotes are provided for free.


United Road has a reputation as the largest nationwide car mover company and car mover services provider. Trust a reliable team of car movers delivering over two million vehicles from coast to coast.