Why do certain automobile delivery companies have such low rates?

Most often these auto delivery companies are unreliable and do not have a quality reputation for incident-free, on-time auto delivery services. Some auto delivery companies often require a non-refundable deposit to secure the lowest auto delivery rates. If you see that a non-refundable auto delivery deposit is required, this should automatically alarm you of the risks of doing business with the auto delivery company. A non-refundable deposit guarantees you nothing, and the auto delivery company could take your money with no intention of acutally delivering your car.

When should I schedule my auto delivery?

The sooner you schedule your auto delivery for pickup, the more likely we will be able to deliver the car in the time frame you have requested. Our professional car haulers will do their best to ensure your auto delivery is made on time.

How long does auto delivery take?

The initial auto delivery process can take approximately 2 to 10 days for auto transporter to pick up an auto. The timing of our auto delivery services depends upon several variables including the area of the country, the auto that is to be picked-up, and the distance that it may need to travel. Longer distance moves may take longer to coordinate. Once the auto is picked up for auto delivery, it can take up to 21 days to ship the car. This is based largely on where the car is being delivered and the distance it must travel.

These are general auto delivery guidelines and movement of your car could vary. It is always best to plan your auto delivery well in advance. Proper planning minimizes the time required for auto delivery.

Where do I drop off my auto for delivery, and where will I get it?

Our auto delivery company provides door-to-door auto delivery services. In many cases we offer the lowest auto delivery rates for service directly to and from your door. If you live in an area that is not safely accessible by the trucks, auto transporters may require you to meet at a nearby parking lot that can handle the truck. Keep in mind major cities also have terminals that can provide auto delivery pickup and delivery services of your auto.

Must I be present to pick up my automobile?

Yes, you must be present, or a designated person must be present to receive your automobile. If you are unable to attend the pre-determined date and time of pickup, you may contact the auto delivery company ahead of time with the name of the designated person to pick up your automobile. If there are changes in the address of pickup or delivery, there may be additional auto delivery charges added.

Do online auto delivery companies require a non-refundable deposit?

No, most online auto delivery companies do not require a non-refundable deposit. There is however, according to the automobile delivery service industry's standard, a $125.00 cancellation fee.

Is it less-expensive to deliver or pickup my auto at one of the terminals?

Typically, yes. Often up to $50.

How will I know when my auto will be picked up or delivered?

Your auto delivery driver will contact you 12-24 hours in advance to arrange a convenient pickup or delivery time. If the auto transporter's schedule changes, United Road auto delivery company will also contact you with an updated time for pickup or delivery.

What is door-to-door auto delivery services?

Some automobile delivery companies offer door-to-door auto delivery services. Door-to-door auto delivery services includes pickup or delivery of your auto at your home. Some rural areas, however, provide roads and turns that will be too small to maneuver our auto delivery trucks into. In this case, we require auto delivery and drop off at a nearby parking lot, which trucks can easily maneuver into. The auto delivery driver has full discretion of whether an area is safe for door-to-door auto delivery services.

How should I prepare my auto for auto delivery?

There are some auto delivery preparations that we ask our automobile delivery customers to address. In addition to removal of personal items and having a quarter tank of gas, auto delivery drivers require you take other auto delivery precautions. Remove any loose parts that are not securely bolted to the automobile, and could be blown off during travel. Also before auto delivery, remove any parts that may be at risk to damage in the loading process. This includes phone, radio, and CB antennas that do not retract, or they may be broken. In the event you are delivering an automobile to Alaska or Hawaii, you will likely be charged an additional degassing auto delivery service fee if you have more than a quarter tank of gas.

Are United Road auto delivery drivers insured?

Yes, United Road auto delivery drivers typically have an auto insurance policy for full replacement value of your auto, while it is in our possession. See their Contract Terms & Conditions for any exceptions.

Is an auto delivery pickup or automobile delivery date guaranteed?

All pre-specified automobile delivery dates are estimates, as travel conditions and weather may affect delivery. Therefore the 2-3 day auto delivery time frame is given. If you need a specific pickup date or drop off date, there are additional auto delivery service fee's. Contact an auto delivery services support team for these charges.

Can I check the progress of my auto delivery?

Today it is possible to check the progress of an auto delivery using the web. Your auto delivery services provider should equip you with a log in to access this information.

Do you offer online auto delivery quotes?

Yes. Any individuals or companies can receive online auto delivery quotes by calling 866-470-0036. Or simply fill out the auto delivery web form. All online auto delivery quotes are provided for free.


United Road has a reputation as the largest nationwide auto delivery company and auto delivery services provider. Trust an auto delivery company delivering over two million vehicles from coast to coast.